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Endsight Blog: Leadership, Productivity, Technology

These articles are published by Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond.
We believe that your computer systems help your people and organization thrive. Because a great IT support experience goes deeper than best practices in technology, we also cover topics such as leadership and employee productivity.

Three IT engineers huddle around a computer screen to solve an issue remotely.

What Makes a Good IT Support Team?

Every IT Support provider faces challenges - How they are solved is what counts. Key takeaways: What happens when you..

A road sign has arrows pointing in two directions. One says status quo, and the other reads change.

11 Urgent Signs It’s Time to Change Your IT Support

Good vendor relationships can go bad. Here’s how to know it’s time to make a change for the better. Key Takeaways:..

A person is touching a computer monitor, and waves of information flow to and from this person between a group of other people.

Maximizing Business Efficiency through Collaboration and Security

Share, communicate, and collaborate internally and externally – seamlessly. Key Takeaways: Eliminate errors and improve..

Lawyer office statue of justice with scales and lawyer working on a laptop learning how lawyers and law firms are using Microsoft Office 365.

How Can Lawyers and Law Firms Elevate Their Practice with Microsoft Office 365?

For a busy law firm, streamlining processes and increasing productivity is key. And while many tools are available,..

A cloud representing Microsoft 365 globally.

Microsoft Office 365 for Lawyers and Law Firms: What You Need to Know

Boost productivity, increase acquisitions, build industry authority, and more with Microsoft Office 365. Key Takeaways:..

Your MSP Contract Makeover - How to Get a Better Deal

Hourly Billing vs Fixed Fees for IT Support & IT Projects (in 2022)

Most Managed Service Providers (MSPs) have a fixed monthly fee as part of the contractual agreement. This monthly fee..