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Endsight Blog: Leadership, Productivity, Technology

These articles are published by Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond.
We believe that your computer systems help your people and organization thrive. Because a great IT support experience goes deeper than best practices in technology, we also cover topics such as leadership and employee productivity.

Your MSP Contract Makeover - How to Get a Better Deal

Hourly Billing vs Fixed Fees for IT Support & IT Projects (in 2022)

Most Managed Service Providers (MSPs) have a fixed monthly fee as part of the contractual agreement. This monthly fee..

8 Simple Steps to Fixing Your Printer

Technology is being implemented in pretty much every aspect of the business world to optimize employee productivity...

Are you paying too much for IT support?

The IT support function comes in a variety of shapes and sizes. From full-time employees to IT consultants to managed..

Fire disaster preparedness

Stop, Drop, and Prepare for Fire! IT Fire Disaster Preparedness Plan

In October of 2017, Northern California was set ablaze, creating chaos and confusion for the communities in the..

My IT Guy Quit. Now What?

Retaining IT professionals is extremely hard when the tech industry has the highest turnover rate among any other..

Cybersecurity Threat: The Dunning Kruger Effect

The most overlooked cybersecurity threat is our own psychology. With network security policies, spam filters, and..