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Endsight Blog: Leadership, Productivity, Technology

These articles are published by Endsight, a local managed IT services and technical support firm with offices in Berkeley and Napa, serving the Greater San Francisco Bay Area and beyond.
We believe that your computer systems help your people and organization thrive. Because a great IT support experience goes deeper than best practices in technology, we also cover topics such as leadership and employee productivity.

All Cybersecurity Plans Start With This Step

The starting point for an effective cybersecurity plan is so simple, it’s often overlooked. You must develop a..

IT Support Help Desk Metrics and Benchmarks

IT Support Help Desk Metrics and Benchmarks

How long should IT support tickets take to resolve? This is a common question that we get from potential buyers of IT..

Your MSP Contract Makeover - How to Get a Better Deal

Hourly Billing vs Fixed Fees for IT Support & IT Projects (in 2022)

Most Managed Service Providers (MSPs) have a fixed monthly fee as part of the contractual agreement. This monthly fee..

Endsight Relocates Headquarters to Napa

NAPA, CALIFORNIA, January 21, 2022 ---- Endsight has a NEW headquarters, Napa: Specifically, 1144 Jordan Lane, Napa, CA..

Zoom In On Screen and Annotate with This Free Presentation Software

In technical presentations, you often need to highlight to the audience something on a computer screen. Sometimes you..

Thank You for Donating to the Napa Valley Wildfire Relief

We are reminded again what an amazing, caring, and loving community we live in. Thanks to our clients, community..