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IT Support Help Desk Metrics and Benchmarks
How long should IT support tickets take to resolve? This is a common question that we get from potential buyers of IT..
Hourly Billing vs Fixed Fees for IT Support & IT Projects (in 2022)
Most Managed Service Providers (MSPs) have a fixed monthly fee as part of the contractual agreement. This monthly fee..
Endsight Relocates Headquarters to Napa
NAPA, CALIFORNIA, January 21, 2022 ---- Endsight has a NEW headquarters, Napa: Specifically, 1144 Jordan Lane, Napa, CA..
Zoom In On Screen and Annotate with This Free Presentation Software
In technical presentations, you often need to highlight to the audience something on a computer screen. Sometimes you..
How to Get Faster Home Network Speed Without Buying Any Equipment
Do you sometimes notice your connection slowing down and then speeding up again? Do you have trouble opening large..
How to Create a Custom Windows 10 Slideshow Background & Lock Screen
Did you know you can create a custom slideshow background in Windows 10? This customization makes it easy for you to..
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