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Endsight’s Purpose:
To Help Others Thrive

At Endsight, helping others thrive is our true north, shaping everything we do. To make this a reality for our clients, our team, and the communities we call home, we live by four core values.

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Endsight's Background

Founded in 2004

We were one of the first subscription-based IT service providers! After 20 years, we're still a founder led company. 

Our Team

We have around 150 employees committed to providing small and medium sized organizations with lightning-fast, worry-free IT support. We also understand that technology and IT are confusing, so we're committed to providing supportive guidance to help our clients navigate through all of the noise.

We Help Others Thrive

Our aim is to provide an excellent IT Support experience for our clients so they in-turn can do incredible things for their employees, customers communities and beyond.

Our Method

It all starts with strategy to ensure your technology works for you, and not against you. We do this by offering annual audits, a 5 minutes or less response time, and aligning your tech stack to meet your goals. All of this leads to a 60% reduction in support request! Allowing you and your team to focus on your organization's mission instead of lagging behind due to IT issues. 

Service Areas

Although we work with organizations all across the United States, most of our clients are based in Napa, San Diego, the Bay Area, and Honolulu.  

Clients

Endsight supports over 400 clients, including wineries, law firms, non-profits, software companies, and architecture/engineering firms. We specialize in providing IT Support to organizations with 5-250 employees.

Our Core Values

Our success hinges on upholding these core values, both as an organization and as individuals. They form the bedrock of everything we do, fostering honest partnerships, a commitment to long-term success, and unmatched service that our clients can always rely on.

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Respect and Connect

  • We believe that all people are worthy of respect and dignity.
  • We believe our lives are defined and enriched by the quality of our relationships with other people.
  • We believe that being authentic and vulnerable is respectful and enables us to connect with each other.
  • We believe teams that respect and connect outperform teams that don’t.
  • We are hive-minded.  We put our organizational objective above individual objectives, and we believe in the benefit of collective intelligence.
  • We have each other’s back.
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Servant’s Heart

  • We believe a leader’s purpose is to serve their team, so that team members can serve our customers and each other.
  • We believe in excellent service and take pride in how our work impacts the lives of others, the communities we serve, and the communities they serve.
  • We believe in treating our teammates with the same high regard to service that we pay our customers.
  • We believe that our customers’ and our colleagues’ success requires and inspires our best performance as individuals.
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Value Value

  • We believe that creating value for the customer is true north, and activities that don’t create value are MUDA.
  • We believe that customers will be willing to pay for what they truly value.
  • We believe in value stream thinking. We understand how our work affects the chain of work that creates value for customers.
  • We believe in systems thinking. We build systems for work that others can follow and achieve predictable outcomes.
  • We believe in constantly improving how we do work.
  • We believe that getting it right is more rewarding than being right.
  • We believe in taking the long view.
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Progress Over Comfort

  • We believe getting good requires courage, discipline, and perseverance.
  • We pay attention to our mindset. We look at challenges as opportunities and take joy in doing the hard things.
  • We believe that helping customers thrive requires the courage to effectively engage in uncomfortable conversations about the toughest issues.
  • We believe that our ability to give and receive respectful feedback may not always be comfortable, but it is essential to progress.
  • We believe that progress is essential to thriving.

 

 

Vendor Partners

At Endsight, we support a wide range of industry software—from law firms to wineries, construction to architects, and beyond. We've organized our account management and technical support teams into specialized groups, each with a deep understanding of their respective technologies. We partner, certify, and collaborate with major vendors to tackle challenges head-on. Here are some of the key partners we work with.

Awards and Accolades

At Endsight, our clients are at the heart of everything we do. They inspire us and drive our commitment to excellence. Because we're laser- focused on helping them thrive, it's only natural that we'd earned some recognition. We're proud of these accolades and feel like they are a testament to the quality of service we provide, but mostly we're grateful for amazing clients and the opportunity to serve them.

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